Crafted to Captivate, Fragrances That defines you!
support@aslbeauty.store
3-5 Business days delivery & Free Returns

FREQUENTLY ASKED QUESTIONS

1. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. Payment options available will be displayed at checkout.

2. How can I track my order?

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment through our shipping partner’s website.

3. What is your return policy?

If you’re not satisfied with your purchase, you can return items within 30 days of receipt. Items must be in their original condition and packaging. Please note that shipping costs are non-refundable.

4. Do you offer international shipping?

No, we currently ship all over the United States. Please check our shipping policy for more details.

5. How do I contact customer service?

You can reach our customer service team at support@aslbeauty.store. We’re here to assist you with any questions or concerns.

6. Can I change or cancel my order after placing it?

Orders are processed quickly, so we may not be able to make changes or cancellations once your order is placed. Please contact us as soon as possible if you need to make adjustments.

7. What should I do if I received a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately at support@aslbeauty.store. We will assist you in resolving the issue promptly.

8. How can I return an item?

To return an item, please follow the instructions provided in our Return/Refund policy. Ensure the item is in its original condition and packaging. Contact our customer service team for further assistance if needed.

9. What values does ASL Beauty Store uphold?

We believe in sustainability, cruelty-free products, and inclusivity. Our products are carefully curated to meet the highest standards, ensuring that you can feel good about what you’re putting on your skin.

10. How can I stay updated on new products and promotions?

Sign up for our newsletter or follow us on social media to receive updates on new products, promotions, and exclusive offers.